Thursday, June 03, 2021

Driving law firm profitability and client satisfaction in a changed landscape

By Matthew Garza, J.D.

How can law firms that serve corporate clients take advantage of post-pandemic opportunities, which appear to be picking up along with the rest of the economy, without running afoul of tight budgets and high expectations?

This was the topic at Ark Group's 10th Annual Law Firm Profitability Summit, which was aimed at helping law firms face bottom-line focused clients while finding ways to improve their own profitability. A panel of thought leaders spoke about what firms can do in the face of these challenges and even identified some pandemic-driven practices that should be permanently retained. Click here for a summary of their discussion, and for a deeper view into the legal industry’s readiness for this changing environment, take a look at Wolters Kluwer’s Future Ready Lawyer Survey, produced from interviews with 700 lawyers in law firms, legal departments, and business services firms across the U.S. and nine European countries.